In this episode of Beyond the Systems, I discuss the five hidden tech gaps that can hinder the scaling of group programs. I emphasize the importance of having proper systems in place to manage client onboarding, community engagement, scheduling, and client tracking. By addressing these gaps, coaches and service providers can create a more efficient and effective group program experience, ultimately leading to better client satisfaction and business growth.

Takeaways

• Scaling requires proper systems in place.
• Many coaches struggle with transitioning from one-on-one to group models.
• Automation can alleviate administrative burdens.
• A messy onboarding process can lead to client dissatisfaction.
• Community management is crucial for group program success.
• Clear expectations in onboarding can reduce overwhelm.
• Shared calendars streamline scheduling for group calls.
• Tracking client progress is essential for scalability.
• Using the right tools can fill tech gaps effectively.
• Continuous improvement is key to successful group programs.

Resources from this episode:

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