Building SOPs That Actually Work [Ep 64]

The SOP Revolution: How to Actually Build a Team That Works

I remember when I first started hiring, I was a complete disaster. Every task felt like pulling teeth. My team members constantly pinged me with questions, and I found myself thinking, “It’s faster if I just do this myself.”

Sound familiar? 

Welcome to the world of Standard Operating Procedures (SOPs) – your secret weapon for transforming team chaos into smooth, efficient operations.

Why SOPs Matter

Most entrepreneurs get zero training in team management. We’re expected to magically know how to delegate, coordinate across time zones, and create seamless workflows. But here’s the truth: Without the right systems, team building feels impossible.

The SOP Blueprint: What Makes Them Actually Work

Creating an SOP isn’t about writing a boring document. It’s about designing a crystal-clear roadmap that empowers your team to work autonomously.

Your SOP Should Include:

1. General Information Section

   – Clear SOP title and description

   – Department and target team member

   – Required resources and login details

   – Creation and last update dates

2. Process Overview

   – High-level workflow steps

   – Estimated time requirements

   – Clear process expectations

3. “Before Starting” Context

   – Necessary pre-work

   – Required access or tools

   – Contextual information

Pro Creation Hack: Use Loom to record yourself completing the task. Then leverage AI tools like Claude to transform your video into a comprehensive, step-by-step procedure.

The Magic Ingredient: Radical Specificity

Here’s where most SOPs fail: Lack of detail. Don’t just say “go to ClickUp” – show EXACTLY where. Screenshot the precise location. Eliminate potential questions before they emerge.

Real-World Example

In my podcast production process, I created an entire template detailing every content piece generated from an episode. I developed specific AI prompts, tested them personally, and integrated them directly into the SOP. The result? Dramatically reduced back-and-forth communication.

Quick Wins to Get Started

1. Pick one recurring task in your business

2. Record yourself doing it completely

3. Use AI to draft the initial SOP

4. Review and refine the documentation

Bonus Tip: Don’t Feel Pressured to Do Everything Yourself

Your existing assistant can help create SOPs. With AI tools, they can quickly transform screen recordings into comprehensive procedures. What used to take hours now takes minutes.

Your Next Move

Ready to transform your team’s efficiency? I offer a Systems to Scale Audit where we map your core business systems and identify precisely where you need SOPs.

Limited spots available. Interested? Click HERE and find out about scaling your business systematically.

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