Effective Date: December 4th, 2023

1. Introduction

This Privacy Policy explains how Sam Whiz Biz, LLC, a systems expert based in the United States, collects, uses, and protects the personal information of its clients and website visitors. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect personal information, including but not limited to your name, email address, postal address, phone number, and payment details, when you voluntarily provide this information to us. This information is typically collected when you engage our services or communicate with us through our website.

2.2 Usage Data and Cookies

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and information about your browsing behavior. We may also use cookies and similar tracking technologies to collect data about your interactions with our website. Cookies are small text files stored on your device that help us analyze website traffic and customize your experience.

2.3 Facebook Pixel

We use Facebook Pixel, a tracking technology provided by Facebook, Inc., to collect data for the purpose of optimizing our advertising campaigns on Facebook. This may include information about your interactions with our website and the actions you take on our site.

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our services, including completing projects and delivering requested services.
• To communicate with you, including responding to your inquiries and providing updates about your projects.
• To personalize your experience on our website and deliver content tailored to your interests.
• To optimize our advertising campaigns on Facebook and other platforms.
• To comply with legal obligations and protect our rights and interests.

4. Data Sharing

Your personal information may be shared with third-party service providers that assist us in delivering our services, such as payment processors and project management tools. These service providers are contractually bound to protect your information and can only use it for the purposes specified by us.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal information.
• The right to rectify inaccuracies in your personal information.
• The right to request the erasure of your personal information.
• The right to object to the processing of your personal information.
• The right to restrict the processing of your personal information.
• The right to data portability, where applicable.

To exercise these rights or to make any other data-related requests, please contact us at hello@systemswithsam.com.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at hello@systemswithsam.com.